nhasplayedaparticularlyimportantroleinbuildingandstrengtheningbankcapabilitiesandisdiscussedlater.BankAutomationandInnovationComputerswerefirstintroducedin.Thismainlysupporteddepositfunctionslocatedatthebank‟sheadoffice.EarlyuseofITwasextendedtomoresophisticatedbankoperations,andfinancialproductsandservices.ThepioneeringATMprovidedanewmethodofdeliveringpaymentservicesandwaswidelyadoptedbyotherlocalionbahtinvestmentinthepreviousyear(BangkokPostb).Thiswasdespitethecountry‟sfinancialcrisiswhichcausedachangeintheexchangerateregime,thedevaluationofthelocalcurrency,andthecuttingofcostsacrosscompanies.Inresponsetothefinancialcrisis,thebankestablishedanon-profitorganisationtoserveasajobplacementcentreforpotentialemployersandemployees,whilealsoprovidinglanguageandcomputertrainingforunemployedITprofessionals(BangkokPostn).BankfunctionsrelatedtoITaremainlyorganisedint